Policy · version 2026-11-05
Payment and store credit
In short: you pay for your plans when you order them. Until you approve your design you can change the size or cancel, and what you paid becomes store credit for any house. After you approve it, your plans are finished and the payment is final.
Previews and your design
A preview is an AI image of how your house could look in brick: its shape, colours and character at each scale. It isn’t the design we build. Once you order your plans, we design your model brick by brick from your photos, and you approve that design, with views from every side, before your plans are final.
Your model will differ from the preview: proportions snap to the brick grid, windows and trim use parts that exist, colours are the nearest brick colours, pico and nano show only the shape and colours, and micro keeps only the essentials. The image model can also add or miss details; the design follows your photos. Trees, shrubs and plantings are left out so nothing hides the house; the lawn is plain green.
Until you approve the design you can ask for changes, change the size, or cancel and keep what you paid as store credit, so if it isn’t right, you aren’t stuck with it.
Paying for your plans
Making an account and your previews is free. When you like a preview, you order the plans at its size and pay for them in full; that starts your design. Designs are worked on in the order they're paid for.
Paying starts real design work, so payments aren't refunded to your card. Until you approve your final design you can cancel from your house page for any reason, and everything you paid becomes store credit on your account.
Until then you can also change the size on your house page. If the new size costs less, the difference becomes store credit. If it costs more, you pay the new total at checkout and your earlier payment comes back in full: to your card, up to what your card pays for the new total, and the rest as store credit. A new size means a new design at that size.
When you approve your final design, your plans are finished and yours to keep, and the payment is final. There is nothing more to pay for the plans.
Store credit
Store credit is used first, automatically, when you order plans for any of your houses or change an order. If it covers the whole order, there's nothing to pay at checkout.
It lasts 12 months from when it's added. Credit you spend and get back (by canceling again, say) keeps its original date. Your balance and the soonest date are on your account page.
Store credit has no cash value: it can't be paid out, transferred to another account, or exchanged for money, and it isn't refunded to a card.
If a payment that became store credit is disputed with your bank or refunded to your card another way, that credit is removed.
Your plans and the bricks
Each design is made for one house, so we can't refund plans for a change of mind.
If the parts list or instructions have a mistake, tell us and we'll fix your plans, free.
You buy the bricks from the seller you choose. Missing, damaged or wrong bricks are between you and that seller.
When we offer a printed booklet and you order one, canceling it before you approve your design gives it back as store credit with your plans. We print it after that and ship it to the address you gave at checkout (US only for now). If it arrives damaged, tell us within 30 days and we'll send another.
Not a toy company
Mini Brick Home is independent and is not affiliated with, sponsored or endorsed by the LEGO Group. LEGO® is a trademark of the LEGO Group.
Questions: support@minibrickhome.com